Service Details

Support

Expert support is offered to ensure corporate compliance and operational efficiency. In the course of compliance, support is available at all stages, namely: registration with the BOT, BOT quarterly returns, TRA PAYE/SDL returns, TRA annual returns, and regular compliance regarding control numbers and filing WHTs.

In the course of operations, we deliver direct support on necessary requisites, especially the design of loan products, policies, strategies, and contracts.

Mentorship

Different occasions in the course of business demand professional interventions. Members will benefit from direct contact with our professional staff for tailor-made solutions, structured guidance, advisory services, and end-to-end solutions. Mentorship is closely integrated with the immediate operational support highlighted above.

Capacity Building

Microfinance operators including senior managers, credit/business officers, and general staff need leveled training and consultancy to keep them aware of how they ought to operate to enhance organizational performance, specialization, and growth.

Capacity is built through training, whereby operators from different institutional members are trained for at least four consecutive days, and through consultancy rendered directly to individual members depending on their peculiar needs. Training is offered in association with KAIZEN, Certified Microfinance Professionals, and experienced national and international trainers.

Financing and Collaborations

Capital remains indispensable to the efficiency and effectiveness of the financial services offered by members. We ensure direct access to available financing opportunities tailored and specified for MFIs in Sub-Saharan Africa and Caribbean countries through support, documentation, and lobbying.

There are national and international programs that can be delivered effectively by MFIs; we ensure these are implemented by members through negotiations, advocacy, lobbying for group members, participation in workshops, and investments when necessary.

Microfinance Software Access

Onboarding and usage of standardized microfinance management software.

Networking and International Exposure

We benefit from networking with microfinance operators worldwide by participating in international, regional, and national microfinance conferences and training.

Sector branding and credibility

The sector we operate in needs to be branded, and we benefit individually by operating in a credible and trustworthy industry. We need joint efforts to justify our socioeconomic impact. Such functions include corporate social responsibility (CSR) initiatives, documentaries to prove the role of microfinance in Tanzania, policy dialogues, and participation in microfinance week, microfinance summits, microfinance platforms, financial sector awards, and microfinance sector awards.